FAQs
A few common questions about BigP.
Short answers about how the platform fits into a chama's day-to-day operations.
Do all members need smartphones?
No. The treasurer can maintain records for members who are not using BigP personally.
Can we keep our existing bank, M-Pesa or SACCO?
Yes. BigP can help organise and reconcile records around the group's configured financial channels.
Does BigP hold our chama's money?
BigP is primarily the chama management and records layer. Actual funds can remain with the group's configured financial institution or payment channel.
Can members see their contributions?
Members with access can see the individual records their role and permissions allow.
Can the treasurer manage members?
Yes. Authorised group officials can maintain member information and operational records.
Can BigP help reconcile payments?
Yes. BigP supports workflows for matching recorded or imported transactions to members and contribution periods.
Can we send SMS or WhatsApp messages?
These channels can be enabled where configured. In-app and email communication can also be supported by the notification setup.
Can we manage online meetings?
Yes. BigP can store and show meeting links such as Google Meet links alongside physical and hybrid meeting records.
How much does BigP cost?
The current public defaults are KSh 50 per member per month, KSh 1,000 group setup and KSh 100 per member onboarding.